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Help Central

How long will it take?

Tinyme personalised products are custom made to order (that's right, we don't hold stock of products with names such as Tigerlilly or Apple). We will make your order according to your specifications before dispatching it. 


For a guide on how long it will take after placing your order until you receive the goods, see the table below.

Delivery Method Typical time until you receive the order
Standard Delivery (Australia only) • Melbourne: 6 business days
• NSW, remote VIC, SA, Brisbane: 7-8 business days
• QLD (ex Brisbane): 9 business days
• Rest of Australia: 12 business days
Rush Order (Australia only) 3-4 business days - guaranteed*
International Delivery • Europe: up to 3 weeks
• Rest of World: up to 4 weeks
Customer Pick Up 5 business days
Rush Customer Pick Up 2 business days


*If your rush order does not arrive at the shipping address within 4 business days, we will refund the shipping charge (Australia only).


Please note, USA delivery is only available from tinyme.com
UK delivery is only available from tinyme.co.uk

Our international orders are sent using the DHL Global Mail service. We do not currently offer a tracking option. Orders to Europe will take up to 3 weeks. Orders to the rest of the world will take up to 4 weeks.

Please note Free Shipping offers only apply within Australia.

Tinyme personalised products are custom made to order (that's right, we don't hold stock of products with names such as Tigerlilly or Apple). We will make your order according to your specifications before dispatching it. 


For a guide on how long it will take after placing your order until you receive the goods, see the table below.

Delivery Method Typical time until you receive the order
Standard Delivery (Australia only) • Melbourne: 6 business days
• NSW, remote VIC, SA, Brisbane: 7-8 business days
• QLD (ex Brisbane): 9 business days
• Rest of Australia: 12 business days
Rush Order (Australia only) 3-4 business days - guaranteed*
International Delivery • Europe: up to 3 weeks
• Rest of World: up to 4 weeks
Customer Pick Up 5 business days
Rush Customer Pick Up 2 business days


*If your rush order does not arrive at the shipping address within 4 business days, we will refund the shipping charge (Australia only).


Please note, USA delivery is only available from tinyme.com
UK delivery is only available from tinyme.co.uk

Our international orders are sent using the DHL Global Mail service. We do not currently offer a tracking option. Orders to Europe will take up to 3 weeks. Orders to the rest of the world will take up to 4 weeks.

Please note Free Shipping offers only apply within Australia.
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