Product Information

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Backpacks and Bags.
+  How do I keep my bag clean?

Our bag range is made from a durable 600 denier polyester material, meaning that it will require minimal care, however if it does need to be cleaned, please use a warm damp cloth to wipe. More care instructions can be found on the inside of the bag.

Canvas Wall Art.
+  How do I care for my canvas art?

Keep your kids canvas away from direct sunlight, as well as reflected light from mirrors, glass etc.

Do not use any form of liquid or chemical products to clean your kids canvas, or you may damage it. A soft dust brush can be used periodically to remove settled dust.

Make sure your kids canvas is displayed in a stable, moisture-free environment and is kept at a safe distance from any sources of direct heat such as a fireplace.

Gift Cards.
+  Gift Cards

Minimum spend of $10.00

Tinyme Gift Cards are non-refundable.

Tinyme Gift Cards expire after 36 months from the date of issue (this includes any unused amount).

Tinyme Gift Cards cannot be used to purchase an additional Tinyme Gift Cards.

Tinyme accepts no responsibility for any stolen or fraudulent Gift Cards. It is the gift card holder's responsibility to ensure the safe keeping of the Gift Cards and its code.

Replacement will be only to the extent of unused Gift Card.

Tinyme accepts no responsibility for the loss of any Gift Cards due to an incorrect email address entered.

If the recipient does not receive the email Gift Cards, please contact us immediately on 1800 507 592 or at customerservice@tinyme.com.au to send the card to an alternative email address.

Height Charts.
+  What are the Height Charts made from?

While most wall stickers and nursery wall decorations are made from vinyl, Tinyme Height Charts are made from a fine-weave fabric that doesn't stretch.

+  How do I apply the Height Charts?

How to apply

Before applying your Height Charts you should make sure your surface is clean and not dusty. For freshly painted walls you should allow a three week drying period.

Start by measuring 50cm from the ground to the bottom of where the height chart will be placed. You can use the handy positioning guides on your height chart to measure the correct distance. Don't stress too much – our height charts are removable and repositionable.

Next, carefully peel the height chart sticker off the backing paper and stick onto the wall. Gently rub over the surface of the height chart with a soft cloth or with the back of your hand from the centre outwards, pushing out any air bubbles.

How to remove

To remove, carefully lift a corner and whilst folding the height chart back on itself slowly peel off. Our height charts shouldn't damage your wall, but it's important to be careful when removing in case the wall has been poorly prepared before painting. If you are concerned, or if the wall offers resistance, heat with a hairdryer while removing. The backing paper is a good place to store your height chart.

+  What surfaces will the Height Charts stick to?

Unlike most height charts, Tinyme Height Charts / Height Charts are made from a fine-weave fabric that doesn't stretch and will stick to most clean flat surfaces and even some textured surfaces

And when your kid out grows the height chart, you can simply stick the height chart back onto its backing paper, and roll it up as a keepsake for great memories.

+  What markers should I use to write on the Height Charts?

Writing on height charts ordered since 16th July 2012:

Go ahead and write on your Height Charts to record your little ones becoming less little. Please note any markings on your height chart will be permanent. For best results we recommend using a permanent marker. Avoid using water-based markers or pens, as they may smudge. If you’re unsure, test on a small area such as the label and leave for a few minutes to see if it dries.

Writing on height charts ordered prior to 16th July 2012:

Please note any marking will be permanent. For best results we recommend using a water-based marker pen. Avoid using permanent markers or ballpoint pens, as they will cause bleeding long term. If you're unsure, test on a small area such as the label and leave for a week to show if it will bleed.

+  How long should I wait if my walls are freshly painted?

We recommend that you allow a three week drying period before applying your Height Charts.

+  What is the recommended age for the Height Charts?

The Height Charts are designed for decoration only and are not to be considered as a toy. Please ensure that they are out of the reach of children under 3 years of age, especially children in a cot, crib or bed to avoid a possible choking hazard.

Name Labels.
+  Sticky Label Application Instructions

For instructions on how to apply our sticky name label products, check out our name label instructions page

+  Are the Sticky Labels dishwasher safe?

Standard name labels
Large Name Labels
Round Name Labels

Yep, simply follow the instructions and your labels will stay stuck, not fade and continue to look amazing

Shoe Labels

Although yes, the labels are dishwasher safe, we do not recommend putting shoes in the dishwasher.

Address Labels
Book Labels
Gift Labels

No. Although these labels have a high gloss water resistant coating they are in fact paper, and as you probably know, paper and dishwashers are not the best mix.

+  Iron-on Label Application Instructions

For instructions on how to apply our iron on name label products, check out our name label instructions page

+  Are the Iron-on Labels washing machine safe?

Yep, simply follow the instructions and your iron on name labels will stay stuck, not fade and continue to look amazing even after washing.

+  Can I have two names in my pack of labels?

Unfortunately not, our name labels are made in such a way that we can only make one name per set, be it a single pack, or a value pack.

+  Are the labels on the website the actual size?

Not necessarily, the size you will see will depend on your screen size and resolution settings. Check the product description for the actual label size.

Personalised Address Books and Birthday Books.
+  Do they have a protective cover?

All our personalised Address and Birthday Books come with a frosted plastic front and back cover for extra durability.

+  Are the Personalised Address and Birthday Books spiral bound?

Yes they are. Spiral binding allows for pages to lay flat.

+  What sizes are the Personalised Address and Birthday Books available in?

A5 (148mm x 210mm)
A4 (210mm x 300mm)

+  What is the page make up of the Personalised Address and Birthday Books?

• 1 Front title page
• 4 Quick reference pages
• 52 Address book pages
• 24 Birthday pages
• 16 Shops and restaurants pages
• 10 Important information pages
• 20 Note pages
• 1 Back page

+  What is the page make up of the Personalised Birthday Books?

• 1 Front title page
• 120 birthday pages
• 6 Note pages
• 1 Back page

+  What is the page make up of the Personalised Address Books?

• 1 Front title page
• 4 Quick reference pages
• 104 Address book pages
• 6 Important Information pages
• 12 Note pages
• 1 Back page

Personalised Books.
+  Are the books soft or hard cover?

All Tinyme Personalised Books are professionally printed and bound with a soft cover, just like you get from the bookshop.

+  What sizes are the books available in?

Tinyme Personalised Book sizes:

• Small (195 mm x 153 mm)
• Large (270 mm x 210 mm)

+  How many pages are in the books?

Our Personalised Books are 28 pages of extremely cute, educational fun!

+  What ages are the books suitable for?

Our Personalised Books are suitable for kids from pre-school up to early primary/elementary.

 
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